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AN EXPLORATION INTO THE UNIVERSITY QUALITY ASSURANCE PRACTICES FOR MAINTAINING THE STUDENTS RETENTION

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20 Pages : 184-191

http://dx.doi.org/10.31703/gsr.2023(VIII-II).20      10.31703/gsr.2023(VIII-II).20      Published : Jun 2023

An Exploration into the University Quality Assurance Practices for Maintaining the Students’ Retention

Abstract

    This qualitative study was a follow-up study of a quantitative study that was conducted to investigate the impact of quality assurance practices on university students' satisfaction and retention. The sample has been selected purposively from the already selected sample for the quantitative study. The sample consisted of six respondents who have extensive experience in the higher education sector more specifically in the quality enhancement department/cell. An interview protocol was developed focusing on research questions to collect their responses of them regarding the "exploration of the role of the Quality Assurance practices in students' retention and satisfaction". The conversations commenced with the introduction of the interviewees and the researcher and followed by opening questions transitioning to key questions. It was reflected by the participants' responses that there is a strong role of quality assurance practices in attaining students' satisfaction and retention.

    Quality Assurance, Students’ Satisfaction, Students’ Retention

    (1) Ashfaq Afzal
    PhD Scholar, Division of Education, University of Education, Lahore, Punjab, Pakistan.
    (2) Muhammad Luqman Khan
    Assistant Professor, Department of Psychology, Riphah International University, Faisalabad Campus, Faisalabad, Punjab, Pakistan.
    (3) Fatima Sikandar
    Lecturer, Special Needs Education, Department of Education, School of Social Sciences and Humanities, University of Management and Technology, Lahore, Punjab, Pakistan.
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Cite this article

APA

    APA : Afzal, A., Khan, M. L., & Sikandar, F. (2023). An Exploration into the University Quality Assurance Practices for Maintaining the Students’ Retention. Global Sociological Review, VIII(II), 184-191. https://doi.org/10.31703/gsr.2023(VIII-II).20

CHICAGO

    CHICAGO : Afzal, Ashfaq, Muhammad Luqman Khan, and Fatima Sikandar. 2023. "An Exploration into the University Quality Assurance Practices for Maintaining the Students’ Retention." Global Sociological Review, VIII (II): 184-191 doi: 10.31703/gsr.2023(VIII-II).20

HARVARD

    HARVARD : AFZAL, A., KHAN, M. L. & SIKANDAR, F. 2023. An Exploration into the University Quality Assurance Practices for Maintaining the Students’ Retention. Global Sociological Review, VIII, 184-191.

MHRA

    MHRA : Afzal, Ashfaq, Muhammad Luqman Khan, and Fatima Sikandar. 2023. "An Exploration into the University Quality Assurance Practices for Maintaining the Students’ Retention." Global Sociological Review, VIII: 184-191

MLA

    MLA : Afzal, Ashfaq, Muhammad Luqman Khan, and Fatima Sikandar. "An Exploration into the University Quality Assurance Practices for Maintaining the Students’ Retention." Global Sociological Review, VIII.II (2023): 184-191 Print.

OXFORD

    OXFORD : Afzal, Ashfaq, Khan, Muhammad Luqman, and Sikandar, Fatima (2023), "An Exploration into the University Quality Assurance Practices for Maintaining the Students’ Retention", Global Sociological Review, VIII (II), 184-191

TURABIAN

    TURABIAN : Afzal, Ashfaq, Muhammad Luqman Khan, and Fatima Sikandar. "An Exploration into the University Quality Assurance Practices for Maintaining the Students’ Retention." Global Sociological Review VIII, no. II (2023): 184-191. https://doi.org/10.31703/gsr.2023(VIII-II).20