EFFECT OF WORKPLACE BULLYING ON JOB SATISFACTION AND JOB PERFORMANCE AT SCHOOL LEVEL

http://dx.doi.org/10.31703/gsr.2023(VIII-I).03      10.31703/gsr.2023(VIII-I).03      Published : Mar 2023
Authored by : Sadaf Jabeen , Fariha Gul , Irfan Bashir

03 Pages : 21-39

References

  • Akar, N. (2013). The Relationships among Perceived Job Stressors, Workplace Bullying and Job Stress in the Health Care Services in Turkey: A Structural Equation Modeling (SEM) Approach. International Journal of Humanities and Social Science, 3(14), 248-257.
  • Amy, C., & Francis. (2014). Workplace Bullying and Job Satisfaction: The Moderating Effect of Perceived Organizational Support, 95-104. https://doi.org/10.4236/oalib.1106886
  • Armstrong, M. (2005). A Handbook of Human Resource Mnagement practices. UK: Kogan.
  • Bentley, T. A., Teo, S. T. T., McLeod, L., Tan, F., Bosua, R., & Gloet, M. (2016). The role of organisational support in teleworker wellbeing: A socio-technical systems approach. Applied Ergonomics, 52, 207-215. https://doi.org/10.1016/j.apergo.2015.07.019
  • Bernstein, C., & Trimm, L. (2016). The impact of workplace bullying on individual wellbeing: The moderating role of coping. South African Journal of Human Resource Management, 14(1), 1-12. https://doi.org/10.4102/sajhrm.v14i1.792
  • Blasé, J., & Blasé, J. (2004a). The dark side of school leadership: implications for administrator preparation. Leadership and Policy in Schools, 3(4), 245-273. https://doi.org/10.1080/15700760490503733
  • Blake, J. J., Banks, C. S., Patience, B. A., & Lund, E. M. (2015). School-based mental health professionals bullying assessment practices: A call for evidence-based bullying assessment guidelines. Professional School Counseling, 18(1), 136-147. https://www.jstor.org/stable/profschocoun.18. 1.136
  • Bostanci, A. B. (2013). The role of positive emotion towards work as a mediator in the relationship between organizational responsiveness towards teachers and isolation in professional life. Educational Research and Reviews, 8(8), 367. https://doi.org/10.5897/ERR2013.1442
  • Christen, M., Iyer, G. & Soberman, D. (2006). Job satisfaction, job performance and effort: A re- examination using agency theory. Journal of Marketing, 70, 137-150. https://doi.org/10.1509/jmkg.70.1.137.qxd
  • Cooper, C. D., & Kurland, N. B. (2002). Telecommuting, professional isolation, and employee development in public and privateorganizations. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 23(4), 511-532. https://doi.org/10.1002/job.145
  • Demirtas, Z. (2010). Teachers’ job satisfaction levels. Procedia-Social and Behavioral Sciences, 9, 1069- 1073. https://doi.org/10.1016/j.sbspro.2010.12.287
  • De Wet, C. (2010). The reasons for and the impact of principal-on-teacher bullying on the victims’ private and professional lives. Teaching and Teacher Education, 26, 1450-1459. https://doi.org/10.1016/j.tate.2010.05.005
  • Einarsen, S. (1999). The nature and causes of bullying at work. International Journal of Manpower, 20(1/2), 16-27. https://doi.org/10.1108/01437729910268588
  • Einarsen, S., Hoel, H., & Cooper, C. (Eds.). (2003). Bullying and emotional abuse in the workplace: International perspectives in research and practice. CRC Press.
  • Gallatin, K. A. (2018). Teleworker Isolation: Possible Effects of Workplace Relationships and Support (Doctoral dissertation, Baker College (Michigan)).
  • Giorgi, G., Leon-Perez, J. M., & Arenas, A. (2015). Are bullying behaviors tolerated in some cultures? Evidence for a curvilinear relationship between workplace bullying and job satisfaction among Italian workers. Journal of Business Ethics, 131(1), 227-237. https://doi.org/10.1007/s10551-014-2266-9
  • Golden, T. D., Veiga, J. F., & Dino, R. N. (2008), The impact of professional isolation on teleworker job performance and turnover intentions: Does time spent teleworking, interacting face-to-face, or having access to communication-enhancing technology matter?. Journal of Applied Psychology, 93(6), 1412. https://doi.org/10.1037/a0012722
  • Güleryüz, G., Güney, S., Aydın, E. M., & AÅŸan, Ö. (2008). The mediating effect of job satisfaction between emotional intelligence and organizational commitment of nurses: A questionnaire survey. International Journal of Nursing Studies, 45(11), 1625-1635. https://doi.org/10.1016/j.ijnurstu.2008.02.004
  • Hamel, (2000). Effect Of Work Place Bullying On Job Satisfaction And Organisational Productivity - an empirical study, 478- 484.
  • Hoel, H., & Cooper, C. L. (2000). Working with victims of workplace bullying. (In Kemshall, H. & Pritchard, J., ed. Good practice in working with victims of violence. London; Philadelphia: Jessica Kingsley.
  • Hogh, A., Mikkelsen, E. G., & Hansen, A. M. (2012). Impact of bullying on workers [Kindle edition]. (In Tehrani, N., ed. Workplace bullying: Symptoms and Solutions. Hove; New York: Routledge.
  • Ikanyon, D. N., & Ucho, A. (2013). Workplace bullying, job satisfaction and Job performance among employees in Nigeria. European Journal of Business and Management, 5(23), 116-123.
  • Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. Psychological bulletin, 127(3), 376. https://doi.org/10.1037/0033-2909.127.3.376
  • Kemp, V. (2014). Antecedents, consequences and interventions for workplace bullying. Current Opinion in Psychiatry, 27(5), 364-368. https://doi.org/10.1097/YCO.0000000000000084
  • Lutgen-Sandvik, P., Tracy, S. J., & Alberts, J. K. (2007). Burned by Bullying in the American Workplace: Prevalence, Perception, Degree and Impact. Journal of Management Studies, 44(6), 837-862. https://doi.org/10.1111/j.1467-6486.2007.00715.x.
  • Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunette (Ed.), Handbook of Industrial and Organizational Psychology, Illinois: Chicago: RandMcNally.
  • Mathisen, G. E., Einarsen, S., & Mykletun, R. (2011). The relationship between supervisor personality, supervisors’ perceived stress and workplace bullying. Journal of Business Ethics, 99(4), 637-651. https://doi.org/10.1007/s10551-010-0674-z
  • McMahon, L. (2000). Bullying and harassment in the workplace. International Journal of Contemporary Hospitality Management, 12(6), 384-387.
  • Meriläinen, M., Sinkkonen, H., Puhakka, H., & Käyhkö, K. (2016). Bullying and inappropriate behavior among faculty personnel. Policy Futures in Education, 14(6), 617-634.
  • Motowidlo, S. J., Borman, W. C., & Schmit, M. J. (1997). A theory of individual differences in task and contextual performance. HumanPerformance, 10, 71–83. https://doi.org/10.1207/s15327043hup1002_1
  • Namie, G. (2009). (Still) Bullying with Impunity Labor Day Survey. Retrieved from http://www.workplacebullying.org/multi/pdf/N- N-2009D.pdf
  • Nielsen, M. B., Hetland, J., Matthiesen, S. B., & Einarsen, S. (2012). Longitudinal relationships between workplace bullying and psychological distress. Scandinavian Journal of Work, Environment & Health, 38(1), 38 46. https://doi.org/10.5271/sjweh.3178
  • Oade, A. (2009). Managing Workplace Bullying. https://doi.org/10.1057/9780230249165
  • Oladapo, V., & Banks, L. (2013). Management Bullies: The Effect on Employees. Journal Of Business Studies Quarterly, 4(4), 107-120.
  • Ostroff, C. (1992). The relationship between satisfaction, attitudes, and performance: An organizational level analysis. Journal of Applied Psychology, 77(6), 963-974. https://doi.org/10.1037/0021-9010.77.6.963
  • Quine, L. (2001). Workplace Bullying in Nurses. Journal of Health Psychology, 6 (1), 73-84. https://doi.org/10.1097/NAQ.0000000000000353
  • Riggle, R. J., Solomon, P., & Artis, A. (2015). The impact of perceived organizational support on salesperson psychological and behavioral work outcomes. International Journal of Management Research and Business Strategy, 4(1), 134-147.
  • Rosenthal, B. (2008). Bullying. Detroit: Greenhaven Press.
  • Salin, D. (2003). Ways of explaining workplace bullying: a review of enabling, motivating and precipitating structures and processes in the work environment. Human Relations, 56(10), 1213-1232.
  • Saunders, P., Huynh, A., & Goodman-Delahunty, J. (2007). Defining workplace bullying behavior professional lay definitions of workplace bullying. International Journal of Law and Psychiatry, 30(4- 5), 340-354. https://doi.org/10.1016/j.ijlp.2007.06.007
  • Snipes, R. L., Oswald, S. L., LaTour, M., & Armenakis, A. A. (2005). The effects of specific job satisfaction facets on customer perceptions of service quality: An employee level analysis. Journal of Business Research, 58(10), 1330- 1339. https://doi.org/10.1016/j.jbusres.2004.03.007
  • essema, M., & Soeters, J. (2006). Challenges and prospects of HRM in developing countries: testing the HRM-performance link in Eritrean civil service. International Journal of Human Resource Management, 17(1), 86-105. https://doi.org/10.1080/09585190500366532
  • Townend, A. (2016). Understanding and addressing bullying in the workplace. Industrial and Commercial Training, 40(5), 270-273. https://doi.org/10.1108/00197850810886522

References

  • Akar, N. (2013). The Relationships among Perceived Job Stressors, Workplace Bullying and Job Stress in the Health Care Services in Turkey: A Structural Equation Modeling (SEM) Approach. International Journal of Humanities and Social Science, 3(14), 248-257.
  • Amy, C., & Francis. (2014). Workplace Bullying and Job Satisfaction: The Moderating Effect of Perceived Organizational Support, 95-104. https://doi.org/10.4236/oalib.1106886
  • Armstrong, M. (2005). A Handbook of Human Resource Mnagement practices. UK: Kogan.
  • Bentley, T. A., Teo, S. T. T., McLeod, L., Tan, F., Bosua, R., & Gloet, M. (2016). The role of organisational support in teleworker wellbeing: A socio-technical systems approach. Applied Ergonomics, 52, 207-215. https://doi.org/10.1016/j.apergo.2015.07.019
  • Bernstein, C., & Trimm, L. (2016). The impact of workplace bullying on individual wellbeing: The moderating role of coping. South African Journal of Human Resource Management, 14(1), 1-12. https://doi.org/10.4102/sajhrm.v14i1.792
  • Blasé, J., & Blasé, J. (2004a). The dark side of school leadership: implications for administrator preparation. Leadership and Policy in Schools, 3(4), 245-273. https://doi.org/10.1080/15700760490503733
  • Blake, J. J., Banks, C. S., Patience, B. A., & Lund, E. M. (2015). School-based mental health professionals bullying assessment practices: A call for evidence-based bullying assessment guidelines. Professional School Counseling, 18(1), 136-147. https://www.jstor.org/stable/profschocoun.18. 1.136
  • Bostanci, A. B. (2013). The role of positive emotion towards work as a mediator in the relationship between organizational responsiveness towards teachers and isolation in professional life. Educational Research and Reviews, 8(8), 367. https://doi.org/10.5897/ERR2013.1442
  • Christen, M., Iyer, G. & Soberman, D. (2006). Job satisfaction, job performance and effort: A re- examination using agency theory. Journal of Marketing, 70, 137-150. https://doi.org/10.1509/jmkg.70.1.137.qxd
  • Cooper, C. D., & Kurland, N. B. (2002). Telecommuting, professional isolation, and employee development in public and privateorganizations. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 23(4), 511-532. https://doi.org/10.1002/job.145
  • Demirtas, Z. (2010). Teachers’ job satisfaction levels. Procedia-Social and Behavioral Sciences, 9, 1069- 1073. https://doi.org/10.1016/j.sbspro.2010.12.287
  • De Wet, C. (2010). The reasons for and the impact of principal-on-teacher bullying on the victims’ private and professional lives. Teaching and Teacher Education, 26, 1450-1459. https://doi.org/10.1016/j.tate.2010.05.005
  • Einarsen, S. (1999). The nature and causes of bullying at work. International Journal of Manpower, 20(1/2), 16-27. https://doi.org/10.1108/01437729910268588
  • Einarsen, S., Hoel, H., & Cooper, C. (Eds.). (2003). Bullying and emotional abuse in the workplace: International perspectives in research and practice. CRC Press.
  • Gallatin, K. A. (2018). Teleworker Isolation: Possible Effects of Workplace Relationships and Support (Doctoral dissertation, Baker College (Michigan)).
  • Giorgi, G., Leon-Perez, J. M., & Arenas, A. (2015). Are bullying behaviors tolerated in some cultures? Evidence for a curvilinear relationship between workplace bullying and job satisfaction among Italian workers. Journal of Business Ethics, 131(1), 227-237. https://doi.org/10.1007/s10551-014-2266-9
  • Golden, T. D., Veiga, J. F., & Dino, R. N. (2008), The impact of professional isolation on teleworker job performance and turnover intentions: Does time spent teleworking, interacting face-to-face, or having access to communication-enhancing technology matter?. Journal of Applied Psychology, 93(6), 1412. https://doi.org/10.1037/a0012722
  • Güleryüz, G., Güney, S., Aydın, E. M., & AÅŸan, Ö. (2008). The mediating effect of job satisfaction between emotional intelligence and organizational commitment of nurses: A questionnaire survey. International Journal of Nursing Studies, 45(11), 1625-1635. https://doi.org/10.1016/j.ijnurstu.2008.02.004
  • Hamel, (2000). Effect Of Work Place Bullying On Job Satisfaction And Organisational Productivity - an empirical study, 478- 484.
  • Hoel, H., & Cooper, C. L. (2000). Working with victims of workplace bullying. (In Kemshall, H. & Pritchard, J., ed. Good practice in working with victims of violence. London; Philadelphia: Jessica Kingsley.
  • Hogh, A., Mikkelsen, E. G., & Hansen, A. M. (2012). Impact of bullying on workers [Kindle edition]. (In Tehrani, N., ed. Workplace bullying: Symptoms and Solutions. Hove; New York: Routledge.
  • Ikanyon, D. N., & Ucho, A. (2013). Workplace bullying, job satisfaction and Job performance among employees in Nigeria. European Journal of Business and Management, 5(23), 116-123.
  • Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. Psychological bulletin, 127(3), 376. https://doi.org/10.1037/0033-2909.127.3.376
  • Kemp, V. (2014). Antecedents, consequences and interventions for workplace bullying. Current Opinion in Psychiatry, 27(5), 364-368. https://doi.org/10.1097/YCO.0000000000000084
  • Lutgen-Sandvik, P., Tracy, S. J., & Alberts, J. K. (2007). Burned by Bullying in the American Workplace: Prevalence, Perception, Degree and Impact. Journal of Management Studies, 44(6), 837-862. https://doi.org/10.1111/j.1467-6486.2007.00715.x.
  • Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunette (Ed.), Handbook of Industrial and Organizational Psychology, Illinois: Chicago: RandMcNally.
  • Mathisen, G. E., Einarsen, S., & Mykletun, R. (2011). The relationship between supervisor personality, supervisors’ perceived stress and workplace bullying. Journal of Business Ethics, 99(4), 637-651. https://doi.org/10.1007/s10551-010-0674-z
  • McMahon, L. (2000). Bullying and harassment in the workplace. International Journal of Contemporary Hospitality Management, 12(6), 384-387.
  • Meriläinen, M., Sinkkonen, H., Puhakka, H., & Käyhkö, K. (2016). Bullying and inappropriate behavior among faculty personnel. Policy Futures in Education, 14(6), 617-634.
  • Motowidlo, S. J., Borman, W. C., & Schmit, M. J. (1997). A theory of individual differences in task and contextual performance. HumanPerformance, 10, 71–83. https://doi.org/10.1207/s15327043hup1002_1
  • Namie, G. (2009). (Still) Bullying with Impunity Labor Day Survey. Retrieved from http://www.workplacebullying.org/multi/pdf/N- N-2009D.pdf
  • Nielsen, M. B., Hetland, J., Matthiesen, S. B., & Einarsen, S. (2012). Longitudinal relationships between workplace bullying and psychological distress. Scandinavian Journal of Work, Environment & Health, 38(1), 38 46. https://doi.org/10.5271/sjweh.3178
  • Oade, A. (2009). Managing Workplace Bullying. https://doi.org/10.1057/9780230249165
  • Oladapo, V., & Banks, L. (2013). Management Bullies: The Effect on Employees. Journal Of Business Studies Quarterly, 4(4), 107-120.
  • Ostroff, C. (1992). The relationship between satisfaction, attitudes, and performance: An organizational level analysis. Journal of Applied Psychology, 77(6), 963-974. https://doi.org/10.1037/0021-9010.77.6.963
  • Quine, L. (2001). Workplace Bullying in Nurses. Journal of Health Psychology, 6 (1), 73-84. https://doi.org/10.1097/NAQ.0000000000000353
  • Riggle, R. J., Solomon, P., & Artis, A. (2015). The impact of perceived organizational support on salesperson psychological and behavioral work outcomes. International Journal of Management Research and Business Strategy, 4(1), 134-147.
  • Rosenthal, B. (2008). Bullying. Detroit: Greenhaven Press.
  • Salin, D. (2003). Ways of explaining workplace bullying: a review of enabling, motivating and precipitating structures and processes in the work environment. Human Relations, 56(10), 1213-1232.
  • Saunders, P., Huynh, A., & Goodman-Delahunty, J. (2007). Defining workplace bullying behavior professional lay definitions of workplace bullying. International Journal of Law and Psychiatry, 30(4- 5), 340-354. https://doi.org/10.1016/j.ijlp.2007.06.007
  • Snipes, R. L., Oswald, S. L., LaTour, M., & Armenakis, A. A. (2005). The effects of specific job satisfaction facets on customer perceptions of service quality: An employee level analysis. Journal of Business Research, 58(10), 1330- 1339. https://doi.org/10.1016/j.jbusres.2004.03.007
  • essema, M., & Soeters, J. (2006). Challenges and prospects of HRM in developing countries: testing the HRM-performance link in Eritrean civil service. International Journal of Human Resource Management, 17(1), 86-105. https://doi.org/10.1080/09585190500366532
  • Townend, A. (2016). Understanding and addressing bullying in the workplace. Industrial and Commercial Training, 40(5), 270-273. https://doi.org/10.1108/00197850810886522

Cite this article

APA

    APA : Jabeen, S., Gul, F., & Bashir, I. (2023). Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level. Global Sociological Review, VIII(I), 21-39. https://doi.org/10.31703/gsr.2023(VIII-I).03

CHICAGO

    CHICAGO : Jabeen, Sadaf, Fariha Gul, and Irfan Bashir. 2023. "Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level." Global Sociological Review, VIII (I): 21-39 doi: 10.31703/gsr.2023(VIII-I).03

HARVARD

    HARVARD : JABEEN, S., GUL, F. & BASHIR, I. 2023. Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level. Global Sociological Review, VIII, 21-39.

MHRA

    MHRA : Jabeen, Sadaf, Fariha Gul, and Irfan Bashir. 2023. "Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level." Global Sociological Review, VIII: 21-39

MLA

    MLA : Jabeen, Sadaf, Fariha Gul, and Irfan Bashir. "Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level." Global Sociological Review, VIII.I (2023): 21-39 Print.

OXFORD

    OXFORD : Jabeen, Sadaf, Gul, Fariha, and Bashir, Irfan (2023), "Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level", Global Sociological Review, VIII (I), 21-39

TURABIAN

    TURABIAN : Jabeen, Sadaf, Fariha Gul, and Irfan Bashir. "Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level." Global Sociological Review VIII, no. I (2023): 21-39. https://doi.org/10.31703/gsr.2023(VIII-I).03