EFFECT OF WORKPLACE BULLYING ON JOB SATISFACTION AND JOB PERFORMANCE AT SCHOOL LEVEL

http://dx.doi.org/10.31703/gsr.2023(VIII-I).03      10.31703/gsr.2023(VIII-I).03      Published : Mar 2023
Authored by : Sadaf Jabeen , Fariha Gul , Irfan Bashir

03 Pages : 21-39

    Abstract

    This study sought to determine the workplace bullying, job satisfaction, job performance and their effects on teachers. This quantitative study aims to highlight the issue of bullying which badly affects teachers. The sample was comprised of all schools in Lahore. A stratified random sampling strategy was used. Four hundred teachers were selected from all schools in Lahore. The questionnaire consisted of 115 items. It was designed at a Likert. Data was analyzed through SPSS. The findings show a strong relationship between workplace bullying and job satisfaction and job performance. The findings highlight that demographic variables vary among teachers. The finding of this study that workplace bullying is increasing speedily, that suggests that organizational bullying might make teachers feel uncomfortable in their jobs, causing stress. These findings may be utilized to design successful solutions for not just preventing and managing bullying; but also for making schools safer for teachers.

    Key Words

    Bullying, Workplace Bullying, Teachers Behaviors, Job Satisfaction, Job Performance, School Level

    Introduction

    Workplace bullying (WPB) is a current issue in society that has a detrimental influence on personnel, management, the standard of work, and effectiveness in the workplace (Carbo, 2008). It is interpret as "harassing, offending, socially excluding, or negatively influencing someone's job activities" in occupational epidemiology and must take place repeatedly and regularly (for example, once per week) over an extended length of time in order to qualify (Einarsen, Hoel, & Cooper, 2003). Bullying is an aggressive and undesired conduct used to compel people to accomplish something (Kemp, 2014 and Oade, (2009). According to Townend (2016), It is one of the most sensitive forms of workplace bullying and has a severe influence on the functioning of an organization. According to Akar (2013), there has been an increase in interest in organizational psychology and it has become a widespread problem in organizations. Employee attitudes toward workplace bullying were investigated by Rooyen and McCormack (2013), who discovered that if workplace bullying is not well managed. Ikanyon and Ucho (2013) found that employees who deal with less bullying perform better than those who suffer more bullying. Organizations need to foster a culture that encourages creativity and risk-taking to succeed in a competitive world (Hamel, 2000). Bullying victims are not the only ones who suffer, as bystanders of bullying can also experience similar effects (Oladapo, 2013). Several studies have found that workplace bullying has negative consequences for businesses, including worse job performance, excessive absenteeism, diminished organizational commitment. According to the vast majority of studies on workplace bullying, there is a direct link between bullying and bad results for both people and the organization. Losses in production have an effect on the company. Bullying at work has a bad impact on employees' intention to quit, job performance, and job satisfaction. (Amy C. Francis, 2014).

    According to Marshall, 2007, Professional isolation is a term used to describe inadequate social and professional interaction at work. Academic research has shown that telecommuting employees may experience social or professional isolation at work. There is mounting scientific proof that a number of organizational factors can affect isolation at work, such as higher level of organizational responsiveness, perceived organizational support, and perceived social support (Cooper & Kurland, 2002). Bostanci (2013) revealed that higher level of organizational responsiveness minimizes workplace isolation. Perceived organizational support, according to Riggle et al. (2015), lessens social isolation at work. In addition, Bentley et al. (2016) discovered that workplace isolation decreases when perceived support is high. Gallatin (2018) found that colleague assistance can lessen teleworkers' perceptions of job isolation. Bullying can also have negative consequences for teachers' professional lives, as it can lead to diminished commitment to their jobs and the organization (Hoel & Cooper, 2000). Increased levels of dread and anxiety, poorer self-esteem, lower self-efficacy, and reduced conviction in professional competence all contribute to a decline in work satisfaction for the target (Bernstein & Trimm, 2016). A typical bullying method is to publicly humiliate educators in front of others (cf. Blasé & Blasé, 2004). It is demoralizing and may have long-term implications on educators when they are publicly ridiculed in front of their students and colleagues. These impacts include shame, a loss of respect from their students as well as depression, stress, and burnout (cf. De Wet, 2010a). A typical bullying method is to publicly humiliate educators in front of others (cf. Blasé & Blasé, 2004).

    Job satisfaction is one of the most important factors used to evaluate how employees feel about their work and has a big impact on how organizations and individual workers flourish (Bono, & Patton, 2001). In the 1940s and 1950s, A.H. Maslow created the hierarchy of needs model, which helps organizations motivate their staff from the standpoint that motivated staff are expected to be more satisfied (Luthans, 1995). Job performance is defined by the online dictionary of Wikipedia as "the quality and quantity anticipated in a given job from an employee to execute their task properly," and various variables, including workplace bullying, can affect employee performance. According to Rooyen & McCormack (2013), to achieve organizational goals, greater effort is needed to raise staff performance.

    Conflict in the workplace is expensive for all firms, and hidden costs can have a negative effect on decision-making. Leaders who can convince, motivate, and guide people will often be rewarded by their colleagues' loyalty and performance (Mosadegh & Yarmohammadian 2006). HR practices have a positive correlation between employee performance and organizational productivity (Tessema and Soeters, 2006), and compensation should reflect the organization's culture and strategic plans. Employees who are more productive are paid more than they would otherwise be, according to the pay structure. According to Armstrong (2005), compensation encompasses policies and strategies that try to consistently pay workers fairly.

    In the past research, some demographic variables that can relate to the workplace bullying, job satisfaction and job performance. Most of teachers were become victim of bullying on the basis of demographic variables. Some become a victim of bullying on the basis of gender, some on age, some on race, some on ethnicity, some on Experience, some on class level they teach, some on class size, administrative position and type of institute whether it is public or private. These all factors have minimum or maximum effect on victim. 


    Purpose of the Study

    Past researches normally done at the Workplace Bullying. Researchers have developed questionnaire to measure the Workplace Bullying. Much of the discussion on bullying in schools, Workplace Bullying has focused. Past researches is on Workplace Bullying and Job Satisfaction or Workplace Bullying and Job Performance. But here researcher dig into the effect of Workplace Bullying on Job satisfaction and Job Performance at school Level.

    Systematic research has not been conducted to examine the effect of Workplace Bullying on Job Satisfaction and Job Performance. Workplace bullying focused on Behavior that causes Isolation, Behavior that undermining the professional status, Behavior that undermining the victim as a person, Direct Negative Behavior. This current study focused on Workplace Bullying, Job Satisfaction and Job Performance. Job satisfaction and good Job performance is very necessary for teachers, so that they can teach their students well. 

    This study will helpful for the Principals, Teachers, Students and researchers. It will measure workplace bullying existence towards teachers, how it works and its effects on teacher’s job satisfaction and Job Performance.


    Statement of the Problem

    Bullying directed towards teachers is a two-fold obstacle. The issue of the workplace is apparently getting more awareness in the society. This current study focused on looking at the effect on teachers’ job satisfaction and job performance among teachers who are the victim of Workplace Bullying. Therefore, the statement of the problem was designed as an “effect of workplace bullying on job satisfaction and job performance at school level.”


    Objectives of the Study

    The objectives of the study are:

    1. To ascertain the perceived level of Workplace Bullying.

    2. To determine the perceived level of Job Satisfaction.

    3. To ascertain the perceived level of Job Performance.

    4. To recognize the relationship between Workplace Bullying and Job Satisfaction.

    5. To point out the relationship between Workplace Bullying and Job Performance.

    6. To identify the relationship between Job Satisfaction and Job Performance.

    7. To examine the role of demographic variables in Workplace bullying, Job Satisfaction and Job Performance.


    Research Questions

    The following research questions were designed: 

    1.1 What is the perceived level of Workplace 

    Bullying?

    1.1.1 What are the behaviors that cause Isolation among teachers?

    1.1.2 What are the behaviors that undermine the professional status of teachers?

    1.1.3 What are the behaviors that undermine the victim as a person?

    1.1.4 What are the behaviors that undermine the victim as a person?

    2.1 How is the Job Satisfaction of teachers affected by Workplace Bullying?

    3.1 How is the Job Performance of teachers affected by Workplace Bullying?

    4.1 Do the Job satisfaction plays a mediating role between Workplace Bullying?

    5.1 Is there any link between Workplace Bullying, Job Performance?

    6.1 Is there any relationship between Job Satisfaction and Job performance?

    7.1 Is there any role of Demographic variables in Workplace bullying, job satisfaction and Job performance?


    Operational Definitions

    Workplace Bullying

    All those consistent behaviors aimed towards one or more workers that the victim does not desire, that may be done deliberately or instinctively, that obviously humiliate, offend, or upset the victim, and that may impede work performance or foster a toxic work environment (Einarsen, 1999).


    Job Satisfaction

    “A positive or pleasant emotional state resulting from a person’s appreciation of his/her own job experience” (Demirtas, 2010). According to Locke (1976) “the pleasurable emotional state resulting from the appraisal of one’s job as achieving or facilitating one’s job values”.


    Job Performance

    An individual's cumulative expected value to the organisation over a specified period of time is known as their job performance. (Motowidlo, Borman, and Schmit, 1997).

    Conceptual Framework

    Figure 1

    With the help of a conceptual framework, researcher was able to conduct systematically research. It shows the relationship and effect of variables by the response of teachers at the school level. The study contained three variables: Workplace Bullying, Job Satisfaction and Job Performance. In this research, the researcher analyzed Workplace Bullying by its 4 indicators, Job satisfaction and Job performance by 4 indicators which are mentioned above. While assessing the Workplace bullying, the focus is on the behavior of teachers when they become a victim of Bullying. In job Satisfaction, the researcher emphasized that when teachers become perpetrators of bullying, their job satisfaction totally affected. In Job performance, the researcher highlighted with the help of factors that the job performance of teachers also hit. After that researcher examined these by demographic variables which were Gender, Qualification, Age, Administrative responsibility, Class level they teach, Institute Type and Teaching Experience. 

    Theoretical Framework

    Figure 2

    Research Design
    Quantitative methods focus on measurements of the objectives and the analysis of statistical, mathematical, or numerical data collected through different methods, including polls, questionnaires, and surveys, or by working on already existing statistical data using computational techniques. This research study was Quantitative in nature. The study was descriptive. The only way to gather opinions, attitudes, and recommendations for enhancing instructional strategies and processes is through a descriptive survey. The descriptive survey approach was appropriate for the study as there were numerous respondents to it. Descriptive research includes evaluating people's views or ideas. Examples of descriptive research are market research surveys, well before political pools, and organizational event protocols. Typically, descriptive data is gathered by questionnaires, surveys, interviews, and observations. Its goal was to determine how bullying in the workplace affected both job performance and job happiness. Data were gathered using a research questionnaire, and after being evaluated using SPSS, they were then evaluated.

    Population and Target Population

    The total population was teachers of 8th, 9th and 10th level classes who enrolled in the public and private schools in Lahore city. The total population is approximately 31,392 schools in Lahore city (Pakistan Education Statistics 2017- 2018). There were 1.8 million qualified teachers employed in the academic year (2017–18). The target population was 16 schools in Lahore selected for research. There were 8 public and 8 private schools.


    Table 1 

    Total Number of Schools

    31,392

    Total Number of Teachers

    1.8 million

    Sample and Sampling TechniqueThe sample selected by the researcher was all teachers from public and private schools. The sample selected by the researcher was 400 teachers from selected public and private schools according to feasibility. Twenty five teachers were selected from each school. A stratified random sampling strategy in which each sample has an equal possibility of being chosen. Data is segmented into a number of subgroups (or strata) that have similar characteristics, such as age, sex, race, income, education, and ethnicity. A random sample is taken from each level. The advantages include ensuring that the population has members from all required groupings. The qualities of each level may indeed be evaluated and compared (Acharya, Prakash, Saxena & Anupam, 2013). A strategic random sample is meant to provide an unbiased representative of the overall population. Multi-stage sampling is ideal for meeting the target population. By stratified random sampling technique, questionnaires evaluate the “Workplace Bullying, Job satisfaction and Job Performance at school Level” after the following ethical protocols.

    Figure 3

    Instrument

    The questionnaire consisted of 4 parts 1st was on Demographic, 2nd on Workplace Bullying which

    was adapted from (DE WET AND L JACOBS and

     Lynette Jacobs). 3rd on Job Satisfaction and 4th on Job Performance. Both questionnaires developed by the researcher with the help of a literature review. Questions were close- ended. There were total 115 items in the instrument. Likert scale was used in the questionnaire.

    Data was collected from public and private schools in Lahore. The questionnaire consisted of 6 factors. The independent variable is Workplace

    Bullying which consisted of 4 factors; 1) Behavior that causes Isolation consisted of 17 statements, 2) Behavior that undermines the professional status included 23 statements, 3) Behavior that undermines the victim as a person included 14 statements. 3) Direct Negative Behavior included 6 statements that present the negative behavior of teachers. 4) Teachers’ Job Satisfaction to analyze the teachers’ job satisfaction according to their job when they are a victim of Workplace bullying, this include 38 statements. 5) The last one was Job Performance which consisted of 4 indicators, 1) Work-life Conflicts included 5 statements, 2) Leadership contained 5 statements, 3) Working Conditions consisted on 4 statements and 4) Compensation included 3 statements. It analyzes the job performance of teachers that affect because of workplace bullying. Whole questionnaire had 115 statements that were answered by teachers (participants). Teachers had to tick on the right option according to them. It was made possible that all the statements in the questionnaire were understandable and the respondents were not confused.

     

    Piloting

    The instrument was piloted by distributing 100 questionnaires from teachers of public and private schools in Lahore. Data was collected in almost 10-15 days. The answers were analyzed in SPSS version 21. The reliability of the questionnaire was (.850), so this questionnaire was found reliable.


     

    Table 2

    Variable

    Alpha

    No. of Items

    Workplace Bullying

    .789

    60

    Behavior that causes isolation

    .829

    17

    Behavior that undermining the professional status

    .836

    23

    Behavior that undermining the victim as a person

    .834

    14

    Direct negative behavior

    .850

    6

    Job Satisfaction

    .810

    38

    Job Performance

    .830

    17

    Work-life conflicts

    .849

    5

    Leadership

    .848

    5

    Working conditions

    .849

    4

    Compensation

    .853

    3

    Total questionnaire

    .850

    115

     

    Validity and Reliability of Instrument

    The validity of the instrument was at a significant level of 0.01. The reliability of the questionnaire was .862.

     

    Table 3

    Variable

    Person Correlation

    Sig.2

    Alpha

    No. of Items

    No. of Respondents

    Workplace Bullying

    .992

    .001

    .809

    60

    400

    Behavior that causes isolation

    .991

    .001

    .844

    17

    400

    Behavior that undermining the professional status

    .975

    .001

    .850

    23

    400

    Behavior that undermining the victim as a person

    .991

    .001

    .833

    14

    400

    Direct negative behavior

    .886

    .001

    .863

    6

    400

    Job Satisfaction

    .978

    .001

    .827

    38

    400

    Job Performance

    .967

    .001

    .846

    17

    400

    Work-life conflicts

    .975

    .001

    .862

    5

    400

    Leadership

    .959

    .001

    .861

    5

    400

    Working conditions

    .856

    .001

    .863

    4

    400

    Compensation

    .792

    .001

    .866

    3

    400

    Total questionnaire

    .874

    .001

    .862

    115

    400

     

    Table 4.

    Descriptive Statistics were used to Analyze the Perceived Level of Workplace Bullying.

    Variable

    Mean

    St.D

    MPI

    Workplace Bullying      

    118.7950

    38.73265

    1.97

    Behavior that causes isolation

    34.0600

    11.14572

    2.00

    Behavior that undermining the professional status

    46.0975

    15.89464

    2.00

    Behavior that undermining the victim as a person

    27.0625

    9.07659

    1.93

    Direct negative behavior

    11.5750

    3.09002

    1.91

    The total MPI= 1.97.

     

    Table 5.

    To Identify the Perceived Level of Job Satisfaction, Researcher used Descriptive Statistics.

    Variable

    Mean

    St.D

    MPI

    Job Satisfaction

    75.6750

    20.85285

    1.99

    The total MPI= 1.99.

     

    Table 6.

    The researcher applied descriptive statistics to determine the perceived level of Performance.

    Variable

    Mean

    St.D

    MPI

    Job Performance

    33.0175

    10.62424

    2.00

    Work-life conflicts

    10.0075

    2.87718

    2.00

    Leadership

    9.9975

    3.50116

    1.99

    Working conditions

    7.9850

    3.09657

    1.99

    Compensation

    5.0275

    1.84940

    1.67

    The total MPI= 2.00.

     

    Table 7.

    Correlation Analysis. It shows the significant relationship between both variables.

    Variable

    Mean

    St.D

    p-value

    Sig.2

    Workplace Bullying

    118.7950

    38.73265

    .949

    .001

    Job Satisfaction

    75.6750

    20.85285

    This table indicates that there is a significant relationship between both variables (Workplace Bullying and Job Satisfaction at .001

    Table 8.

    Variable

    Mean

    SD

    p-value

    Sig.

    Workplace Bullying

    118.7950

    38.73265

    .946

    .002

    Job Performance

    33.0175

    10.62424

    Correlation Analysis

    This table indicates that there is a significant relationship between both variables (Workplace Bullying and job performance) at .002.

     

    Table 9.

    The Researcher used Correlation Analysis

    Variable

    Mean

    SD

    p-value

    Sig.

    Job Satisfaction

    75.6750

    20.85285

    .939

    .002

    Job Performance

    33.0175

    10.62424

    This table indicates that there is a significant relationship between both variables (Job Satisfaction and Job Performance) at .002

     


    Role of Demographic variable in Workplace bullying, Job satisfaction and Job Performance to analyze the demographic Variables, the researcher used Gender Category.


    Table 10.

    Respondents as Gender according to Workplace Bullying

     

    Variable

    N

    Mean

    SD

    t-value

    df

    Sig

    Workplace Bullying

    Female

    266

    119.8008

    39.16354

    .731

    400

    .001

    Male

    134

    116.7985

    37.92866

    Behavior that causes isolation

    Female

    266

    34.2331

    11.21380

    .437

    400

    .002

    Male

    134

    33.7164

    11.04305

    Behavior that undermining professional status

    Female

    266

    24.2105

    8.49022

    .444

    400

    .000

    Male

    134

    23.8134

    8.37484

    Behavior that undermining the victim as a person

    Female

    266

    49.8534

    16.76669

    1.312

    400

    .000

    Male

    134

    47.5522

    16.14715

    Direct negative behavior

    Female

    266

    11.5038

    3.15421

    -.649

    400

    .001

    Male

    134

    11.7164

    2.96499

    An independent – samples t-test was conducted to compare Gender type scores at .001

     

    Table 11.

    Respondents as Gender according to Job Satisfaction

    Variable

    N

    Mean

    St.D

    t-value

    Sig

    Female

    266

    75.9586

    21.02241

    .383

    .001

    Male

    134

    75.1119

    20.57872

    An independent – samples t-test was conducted to compare Gender type scores at .001 regarding the Job Satisfaction.

     

     

    Table 12.

    Respondents as Gender according to Job Performance

     

    Variable

    N

    Mean

    SD

    t-value

    df

    Sig

    Job performance

    Female

    266

    33.7105

    10.83682

    1.884

    400

    .001

    Male

    134

    31.6418

    10.08789

    Work-life conflicts

    Female

    266

    10.0602

    2.89504

    .515

    400

    .000

    Male

    134

    9.9030

    2.84927

    Leadership

    Female

    266

    10.0526

    3.57099

    .443

    400

    .000

    Male

    134

    9.8881

    3.36872

    Working conditions

    Female

    266

    8.0338

    3.17341

    .444

    400

    .001

    Male

    134

    7.8881

    2.94731

    Compensation

    Female

    266

    5.5639

    1.83818

    8.946

    400

    .000

    Male

    134

    3 .9627

    1.34560

    An independent – samples t-test was conducted to compare Gender type scores for at .001

     

    To Analyze the Age

    Table 13.

    Respondents as Age according to Workplace Bullying

     

    Variable

    N

    Mean

    St.D

    df

    F

    Sig

    Workplace Bullying

    25 to 30

    88

    118.3977

    40.04783

    3

    396

    .611

    .608

    31 to 35

    148

    116.0135

    38.52007

    36 to 40

    75

    119.8533

    36.24902

    40 Above

    89

    122.9213

    40.02023

    Behavior that causes isolation

    25 to 30

    88

    33.9205

    11.48835

    3

    396

    .736

    .531

    31 to 35

    148

    33.2297

    11.15817

    36 to 40

    75

    34.2267

    10.68033

    40 Above

    89

    35.4382

    11.21379

    Behavior that undermining professional status

    25 to 30

    88

    24.0568

    8.67068

    3

    396

    .574

    .632

    31 to 35

    148

    23.4595

    8.43251

    36 to 40

    75

    24.3333

    8.09460

    40 Above

    89

    24.9101

    8.58069

    Behavior that undermining victim as a person

    25 to 30

    88

    48.7614

    17.33178

    3

    396

    .595

    .618

    31 to 35

    148

    47.9459

    16.32859

    36 to 40

    75

    49.6400

    15.27729

    40 Above

    89

    50.8202

    17.37132

    Direct negative behavior

    25 to 30

    88

    11.6591

    2.98997

    3

    396

    .334

    .801

    31 to 35

    148

    11.3784

    3.22069

    36 to 40

    75

    11.6533

    2.61747

    40 Above

    89

    11.7528

    3.35505

    A one way between groups analysis of variance was conducted to explore the impact of age at .608 regarding Workplace Bullying.

     

    Table 14.

    Respondents as Age according to Job Satisfaction

    Variable

    N

    Mean

    SD

    Df

    F

    Sig

    25 to 30

    88

    74.7841

    21.16300

    3

     

     

    397

     

    1.192

     

    .312

    31 to 35

    148

    74.4527

    21.21812

    36 to 40

    75

    74.7733

    19.43706

    40 Above

    89

    79.3483

    21.01033

    An independent – samples t-test was conducted to compare age type at .312 regarding Job satisfaction.

     

    Table 15.

    Respondents as Age according to Job Performance

     

    Variable

    N

    Mean

    St.D

    df

    F

    Sig

    Job Performance

    25 to 30

    88

    32.5114

    11.22087

    3

    396

    .635

    .593

    31 to 35

    148

    32.4595

    10.32096

    36 to 40

    75

    33.2000

    9.47828

    40 Above

    89

    34.2921

    11.46160

    Work-life conflicts

    25 to 30

    88

    9.8636

    2.96020

    3

    396

    1.25

    .288

    31 to 35

    148

    9.8378

    2.89511

    36 to 40

    75

    9.8933

    2.69420

    40 Above

    89

    10.5281

    2.90020

    Leadership

    25 to 30

    88

    9.9091

    3.70968

    3

    396

    .366

    .778

    31 to 35

    148

    9.8108

    3.37730

    36 to 40

    75

    10.2000

    3.14084

    40 Above

    89

    10.2247

    3.80416

    Working conditions

    25 to 30

    88

    7.8523

    3.25732

    3

    396

    .239

    .869

    31 to 35

    148

    7.8986

    2.95255

    36 to 40

    75

    8.2000

    2.72625

    40 Above

    89

    8.0787

    3.47793

    Compensation

    25 to 30

    88

    4.8864

    1.85343

    3

    396

    2.115

    .098

    31 to 35

    148

    4.9122

    1.83292

    36 to 40

    75

    4.9067

    1.53494

    40 Above

    89

    5.4607

    2.06737

    A one way between groups analysis of variance was conducted to explore the impact of age at .593.

     

    Qualification of the Respondents

    Table 16.

    Respondents as Qualification according to Workplace Bullying

     

    Variable

    N

    Mean

    SD

    t-value

    df

    Sig.

    Workplace Bullying

    Masters

    182

    116.9615

    40.44236

    -.651

    400

    .515

    MPhil

    135

    119.814

    35.88626

    Behavior that causes isolation

    Masters

    182

    33.5604

    11.56458

    -.634

    400

    .526

    MPhil

    135

    34.3556

    10.27928

    Behavior that undermining the professional status

    Masters

    182

    23.7747

    8.84669

    -.477

    400

    .633

    MPhil

    135

    24.2296

    7.72951

    Behavior that undermining victim as a person

    Masters

    182

    48.2747

    17.34063

    -.665

    400

    .506

    MPhil

    135

    49.5259

    15.42765

    Direct negative behavior

    Masters

    182

    11.3516

    3.13023

    -1.005

    400

    .315

    MPhil

    135

    11.7037

    3.01755

    An independent – samples t-test was conducted to compare Qualification type scores for MPhil and Master at .515

     

    Table 17.

    Respondents as Qualification according to Job Satisfaction

    Variable

    N

    Mean

    Std.D

    df

    F

    Sig

    Masters

    182

    74.2967

    20.91683

    2

    397

    -1.045

    .315

    Mphil

    135

    76.7259

    19.86162

    An independent – samples t-test was conducted to compare Qualification type scores for Master and M.Phil at .315 regarding the Job Satisfaction.

     

    Table 18.

    Respondents as Qualification according to Job Performance

     

    Variable

    N

    Mean

    SD

    t-value

    df

    Sig.

    Job Performance

    Masters

    182

    32.3407

    10.91729

    -.930

    400

    .353

    MPhil

    135

    33.4593

    10.13695

    Work-life conflicts

    Masters

    182

    9.8187

    2.88549

    -1.050

    400

    .294

    MPhil

    135

    10.1556

    2.73961

    Leadership

    Masters

    182

    9.8187

    3.65276

    -.712

    400

    .477

    MPhil

    135

    10.1037

    3.34636

    Working conditions

    Masters

    182

    7.8242

    3.17481

    -.721

    400

    .472

    MPhil

    135

    8.0815

    3.10044

    Compensation

    Masters

    182

    4.8791

    1.81665

    -1.151

    400

    .250

    MPhil

    135

    5.1185

    1.84897

    An independent – samples t-test was conducted to compare Qualification type scores for MPhil and Master at .353

     

    Teaching Experience

    Table 19.

    Respondents as Experience according to Workplace Bullying

     

    Variable

    N

    Mean

    SD

    df

    F

    Sig

    Workplace Bullying

    Less than 5 years

    88

    118.3977

    40.04783

    3

     

    397

    .611

    .000

    6 - 10 years

    148

    116.0135

    38.52007

    11 – 15 years

    75

    119.8533

    36.24902

    More than 15 years

    89

    122.9213

    40.02023

    Behavior that causes isolation

    Less than 5 years

    88

    33.9205

    11.48835

    3

     

     

    .736

    .001

    6 - 10 years

    148

    33.2297

    11.15817

    11 – 15 years

    75

    34.2267

    10.68033

    More than 15 years

    89

    35.4382

    11.21379

    Behavior that undermining the professional status

    Less than 5 years

    88

    24.0568

    8.67068

    3

     

    397

    .574

    .001

    6 - 10 years

    148

    23.4595

    8.43251

    11 – 15 years

    75

    24.3333

    8.09460

    More than 15 years

    89

    24.9101

    8.58069

    Behavior that undermining the victim as a person

    Less than 5 years

    88

    48.7614

    17.33178

    3

     

     

    397

    .595

    .000

    6 - 10 years

    148

    47.9459

    16.32859

    11 – 15 years

    75

    49.6400

    15.27729

    More than 15 years

    89

    50.8202

    17.37132

    Direct negative behavior

    Less than 5 years

    88

    11.6591

    2.98997

    3

     

    397

    .334

    .000

    6 - 10 years

    148

    11.3784

    3.22069

    11 – 15 years

    75

    11.6533

    2.61747

    More than 15 years

    89

    11.7528

    3.35505

    A one way between groups analysis of variance was conducted to explore the impact of experience at .000 regarding Workplace Bullying.

     

    Table 20.

    Respondents as Experience according to Job Satisfaction

    Variable

    N

    Mean

    Std.D

    df

    F

    Sig.

    Less than 5 years

    88

    74.7841

    21.16300

    3

     

    397

    1.192

    .000

    6 - 10 years

    148

    74.4527

    21.21812

    11 – 15 years

    75

    74.7733

    19.43706

    More than 15 years

    89

    79.3483

    21.01033

    An independent – samples t-test was conducted to compare teaching at .000 regarding Job satisfaction.

     

    Table 21.

    Respondents as Experience according to Job Performance

     

    Variable

    N

    Mean

    SD

    df

    F

    Sig

    Job Performance

    Less than 5 years

    88

    32.5114

    11.22087

    3

     

     

    397

    .635

    .000

    6 - 10 years

    148

    32.4595

    10.32096

    11 – 15 years

    75

    33.2000

    9.47828

    More than 15 years

    89

    34.2921

    11.46160

    Work-life conflicts

    Less than 5 years

    88

    9.8636

    2.96020

    3

     

     

    397

    1.258

    .000

    6 - 10 years

    148

    9.8378

    2.89511

    11 – 15 years

    75

    9.8933

    2.69420

    More than 15 years

    89

    10.5281

    2.90020

    Leadership

    Less than 5 years

    88

    9.9091

    3.70968

    3

     

     

    397

    .366

    .000

    6 - 10 years

    148

    9.8108

    3.37730

    11 – 15 years

    75

    10.2000

    3.14084

    More than 15 years

    89

    10.2247

    3.80416

    Working conditions

    Less than 5 years

    88

    7.8523

    3.25732

    3

     

     

    397

    .239

    .000

    6 - 10 years

    148

    7.8986

    2.95255

    11 – 15 years

    75

    8.2000

    2.72625

    More than 15 years

    89

    8.0787

    3.47793

    Compensation

    Less than 5 years

    88

    4.8864

    1.85343

    3

     

    397

    2.115

    .000

    6 - 10 years

    148

    4.9122

    1.83292

    11 – 15 years

    75

    4.9067

    1.53494

    More than 15 years

    89

    5.4607

    2.06737

    A one way between groups analysis of variance was conducted to explore the impact of age at .000 regarding Job Performance.

     

    Administrative Responsibility

    Table 22.

    Respondents as Administrative Responsibility according to Workplace Bullying

     

    Variable

    N

    Mean

    SD

    t-value

    df

    Sig

    Workplace Bullying

    Yes

    219

    116.4932

    35.88902

    -1.309

    400

    .191

    No

    181

    121.5801

    41.84854

    Behavior that causes isolation

    Yes

    219

    33.4018

    10.26409

    -1.300

    400

    .194

    No

    181

    34.8564

    12.10837

    Behavior that undermining professional status

    Yes

    219

    23.5342

    7.70990

    -1.417

    400

    .157

    No

    181

    24.7348

    9.23257

    Behavior that undermining victim as a person

    Yes

    219

    48.0776

    15.37448

    -1.335

    400

    .183

    No

    181

    50.2983

    17.89287

    Direct negative behavior

    Yes

    219

    11.4795

    3.04150

    -.680

    400

    .497

    No

    181

    11.6906

    3.15231

    An independent – samples t-test was conducted to compare administrative responsibility type scores at .191

     

    Table 23.

    Respondents as Administrative Responsibility according to Job Satisfaction

    Variable

    N

    Mean

    Std.D

    t

    df

    Sig

    Yes

    219

    74.6484

    19.87806

    -1.083

    400

    .279

    No

    181

    76.9171

    21.96610

    An independent – samples t-test was conducted to compare administrative responsibility type scores at .279 regarding job Satisfaction.

     

    Table 24.

    Respondents as Administrative Responsibility according to Job Performance

     

    Variable

    N

    Mean

    SD

    t-value

    df

    Sig

    Job Performance

    Yes

    219

    32.4612

    10.09051

    -1.152

    400

    .250

    No

    181

    33.6906

    11.22761

    Work-life conflicts

    Yes

    219

    9.8676

    2.72700

    -1.070

    400

    .285

    No

    181

    10.1768

    3.04808

    Leadership

    Yes

    219

    9.8311

    3.29773

    -1.046

    400

    .296

    No

    181

    10.1989

    3.73187

    Working conditions

    Yes

    219

    7.8813

    3.00070

    -.736

    400

    .462

    No

    181

    8.1105

    3.21264

    Compensation

    Yes

    219

    4.8813

    1.75692

    -1.744

    400

    .082

    No

    181

    5.2044

    1.94570

    Table 25 obj 7 (7.15) Respondents as Administrative Responsibility according to Job Performance An independent – samples t-test was conducted to compare administrative responsibility type scores at .250

     

    Class Level you Teach

    Table 25.

    Respondents as Class Level You Teach according to Workplace Bullying

     

    Variable

    N

    Mean

    SD

    df

    F

    Sig

    Workplace Bullying

    8th

    151

    121.8477

    38.57421

    3

     

    397

    1.596

    .001

    9th

    163

    119.2515

    39.70094

    10th

    86

    112.5698

    36.82695

    Behavior that causes isolation

    8th

    151

    34.9272

    11.12121

    3

     

    397

    1.556

    .000

    9th

    163

    34.1902

    11.42261

    10th

    86

    32.2907

    10.56728

    Behavior that undermining professional status

    8th

    151

    24.7086

    8.41157

    3

     

    397

    1.733

    .000

    9th

    163

    24.2577

    8.63998

    10th

    86

    22.6279

    8.03821

    Behavior that undermining victim as a person

    8th

    151

    50.5298

    16.44377

    3

     

    397

    1.734

    .000

    9th

    163

    49.1718

    16.98096

    10th

    86

    46.3721

    15.87602

    Direct negative behavior

    8th

    151

    11.6821

    3.09918

    3

     

    397

    .512

    .001

    9th

    163

    11.6319

    3.14261

    10th

    86

    11.2791

    2.98881

    A one way between groups analysis of variance was conducted to explore the impact of class level at .001 regarding Workplace Bullying.

     

    Table 26.

    Respondents as Class Level You Teach according to Job Satisfaction

    Variable

    N

    Mean

    Std.D

    df

    F

    Sig

    8th

    151

    77.0596

    20.80424

    3

     

    397

    .852

    .001

    9th

    163

    75.6012

    21.52476

    10th

    86

    73.3837

    19.63800

    A one way between groups analysis of variance was conducted to explore the impact of class level at .001 regarding Job satisfaction.

     

    Table 27.

    Respondents as Class Level You Teach according to Job Performance

     

    Variable

    N

    Mean

    SD

    Df

    F

    Sig

    Job Performance

    8th

    151

    33.9669

    10.54477

    3

     

    397

    1.402

    .000

    9th

    163

    32.8957

    10.93449

    10th

    86

    31.5814

    10.10121

    Work-Life Conflicts

    8th

    151

    10.2185

    2.86797

    3

     

    397

    .949

    .000

    9th

    163

    9.9816

    2.96580

    10th

    86

    9.6860

    2.71926

    Leadership

    8th

    151

    10.2649

    3.50181

    3

     

    397

    1.399

    .000

    9th

    163

    10.0245

    3.58142

    10th

    86

    9.4767

    3.32451

    Working Conditions

    8th

    151

    8.1921

    3.11066

    3

     

    397

    .947

    .000

    9th

    163

    7.9877

    3.18753

    10th

    86

    7.6163

    2.89083

    Compensation

    8th

    151

    5.2914

    1.82058

    3

     

    397

    2.571

    .000

    9th

    163

    4.9018

    1.85996

    10th

    86

    4.8023

    1.84595

    A one way between groups analysis of variance was conducted to explore the impact of class level at .000 regarding Workplace Bullying.

     

    Institute Type

    Table 28.

    Table Respondents as Institute Type according to Workplace Bullying

     

    Variable

    N

    Mean

    SD

    t-value

    Df

    Sig

    Workplace Bullying

    Public

    210

    124.8333

    35.88902

    3.319

    400

    .001

    Private

    190

    112.1211

    41.84854

    Behavior that causes Isolation

    Public

    210

    35.7143

    10.26409

    3.156

    400

    .002

    Private

    190

    32.2316

    12.10837

    Behavior that undermining the Professional Status

    Public

    210

    25.3000

    7.70990

    3.076

    400

    .002

    Private

    190

    22.7263

    9.23257

    Behavior that undermining the Victim as Person

    Public

    210

    51.8762

    15.37448

    3.596

    400

    .000

    Private

    190

    45.9947

    17.89287

    Direct Negative Behavior

    Public

    210

    11.9429

    3.04150

    2.520

    400

    .012

    Private

    190

    11.1684

    3.15231

    An independent – samples t-test was conducted to compare Institute type scores at .001 regarding workplace bullying.

     

    Table 29.

    Respondents as Institute Type according to Job Satisfaction

    Variable

    N

    Mean

    Std.D

    t-value

    df

    Sig 2

    Public

    210

    78.9857

    20.71531

    3.382

    400

    .001

    Private

    190

    72.0158

    20.44077

    An independent – samples t-test was conducted to compare Institute type at .001 regarding job Satisfaction.

     

    Table 30.

    Respondents as Institute Type according to Job Performance

     

    Variable

    N

    Mean

    SD

    t-value

    df

    Sig

    Job Performance

    Public

    210

    34.9476

    10.73037

    3.887

    400

    .000

    Private

    190

    30.8842

    10.11193

    Work-Life Conflicts

    Public

    210

    10.4619

    2.85888

    3.363

    400

    .001

    Private

    190

    9.5053

    2.82046

    Leadership

    Public

    210

    10.4667

    3.57039

    2.842

    400

    .005

    Private

    190

    9.4789

    3.35660

    Working Conditions

    Public

    210

    8.3429

    3.21726

    2.445

    400

    .004

    Private

    190

    7.5895

    2.91500

    Compensation

    Public

    210

    5.6762

    1.84829

    7.926

    400

    .000

    Private

    190

    4.3105

    1.56800

    An independent – samples t-test was conducted to compare Institute type at level = .000 regarding Job performance.

    Discussion

    This part discussed the connections between each variable and factors of workplace bullying, job satisfaction and job performance. The literature research has shown that nations were pioneers in this area (Lutgen-Sandvik et al., 2007). Workplace bullying spread all over the world. Four factors were selected to identify the perceived level of teachers among workplace bullying. There were moderate-to-strong relationships between WPB and the categories of work discontent, management dissatisfaction, and supervisor dissatisfaction (Arenas, 2015). When teachers become a victim of workplace bullying their job satisfaction is badly affected. The relationship between workplace bullying and job satisfaction Quine (2001) was found to be positive, suggesting that job satisfaction was able to counteract the negative influence on job satisfaction.

    The objective was to investigate the relationship between workplace bullying and job performance. Einarsen et al. (2004) found that bullying has a detrimental influence on work performance, but this influence is difficult to determine. The sixth objective was to examine the relationship between job satisfaction and job performance, which showed that there is a positive correlation between both variables. The researchers also discovered a strong link between work happiness and productivity, which supports previous findings. Both variables are affected by each other.  Judge et al. (2001) and Rashed (2001) discovered a substantial link between work happiness and job performance, and our research supports previous findings. Some writers have argued that the association between work happiness and performance is minor, while others have shown that the two factors are strongly linked (Christen et al., 2006). Both variables are affected by each other.

    The role of demographic variables with other variables. WPB was substantially correlated with the offenders’ sex, age, educational attainment, class standing, and kind of institution, experience, administrative responsibility, and a number of subordinates. This result is consistent with the literature (Namie, 2009). According to the analysis, there is an impact on gender. Whether it male or female, both are the victims of workplace bullying and dissatisfied by their job which affects job performance. Age has no impact on teachers, while the level of age group. The qualification also doesn’t matter. Teaching experience has an effect because low-experienced teachers become more victim of bullying. Administrative responsibility have no significant relationship. The class level they teach has a significant relation. Institute types have also significant relation with all variables. 

    Conclusion

    This study aimed to identify the perceived level of workplace bullying, job satisfaction and job performance, and examine the role of demographic variables in workplace bullying. A stratified random sampling strategy was used to select four hundred teachers from public and private schools in Lahore. The findings showed that yes, workplace bullying exists in society, and that it has long-lasting effects on the target, witnesses, and organization. The act often has comparable consequences on witnesses as it does on the victim (Blake et al., 2015). This is especially troubling considering how many states report having trouble finding and keeping competent instructors. Bullying victims have a feeling of powerlessness and a lack of control over every part of their life, even beyond the confines of the classroom (Nielsen et al., 2012). This research has assessed the prevalence of workplace bullying among educators, which has a negative impact on job satisfaction and job performance. It has been found that low levels of workplace bullying do better than those who have high levels. Companies have policies that show zero tolerance for bullying at work, with strong punishments for offenders while offering enough assistance for victims of bullying. Bullying has a detrimental effect on employee morale and productivity.

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  • Snipes, R. L., Oswald, S. L., LaTour, M., & Armenakis, A. A. (2005). The effects of specific job satisfaction facets on customer perceptions of service quality: An employee level analysis. Journal of Business Research, 58(10), 1330- 1339. https://doi.org/10.1016/j.jbusres.2004.03.007
  • essema, M., & Soeters, J. (2006). Challenges and prospects of HRM in developing countries: testing the HRM-performance link in Eritrean civil service. International Journal of Human Resource Management, 17(1), 86-105. https://doi.org/10.1080/09585190500366532
  • Townend, A. (2016). Understanding and addressing bullying in the workplace. Industrial and Commercial Training, 40(5), 270-273. https://doi.org/10.1108/00197850810886522

Cite this article

    APA : Jabeen, S., Gul, F., & Bashir, I. (2023). Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level. Global Sociological Review, VIII(I), 21-39. https://doi.org/10.31703/gsr.2023(VIII-I).03
    CHICAGO : Jabeen, Sadaf, Fariha Gul, and Irfan Bashir. 2023. "Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level." Global Sociological Review, VIII (I): 21-39 doi: 10.31703/gsr.2023(VIII-I).03
    HARVARD : JABEEN, S., GUL, F. & BASHIR, I. 2023. Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level. Global Sociological Review, VIII, 21-39.
    MHRA : Jabeen, Sadaf, Fariha Gul, and Irfan Bashir. 2023. "Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level." Global Sociological Review, VIII: 21-39
    MLA : Jabeen, Sadaf, Fariha Gul, and Irfan Bashir. "Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level." Global Sociological Review, VIII.I (2023): 21-39 Print.
    OXFORD : Jabeen, Sadaf, Gul, Fariha, and Bashir, Irfan (2023), "Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level", Global Sociological Review, VIII (I), 21-39
    TURABIAN : Jabeen, Sadaf, Fariha Gul, and Irfan Bashir. "Effect of Workplace Bullying on Job Satisfaction and Job Performance at School Level." Global Sociological Review VIII, no. I (2023): 21-39. https://doi.org/10.31703/gsr.2023(VIII-I).03